Why is my AT connection not working?

Why is my AT connection not working?

Reset your modem or gateway Reset the receiver by holding down the POWER button on the front of the receiver for 10 seconds. The reset takes 5 to 8 minutes. If you have multiple receivers, reset your wireless gateway by unplugging it from its power source. Wait a few minutes, then plug it back in.

How do I fix my AT Broadband Connection?

Restart your gateway or modem manually

1. Unplug the power cord from the back of your gateway or modem.
2. Wait 20 seconds.
3. Put the internal battery back in, if you have one.
4. Plug the power cord back in.
5. Wait up to 10 minutes for the gateway or modem to restart and your Broadband light to turn solid green.

How do I contact AT technical support?

Other contact options

1. New service. 866.861.6075. Monday – Friday, 7am – 9pm CT Saturday, 8am – 9pm CT Sunday, 10am – 9pm CT.
2. ConnecTech paid tech support. 866.294.3464. Every day, 7am – 10pm CT.
3. Disability resources. TTY: 866.241.6567. Voice: 866.241.6568. Monday – Friday, 9am – 9pm CT Saturday, 10:00am – 6:45pm CT.

Why does my AT U verse say no signal?

Picture issues or no signal Try this: Restart your device – press the red button on the side or unplug it for 30 seconds, then turn it back in. Press the Home button on your AT TV remote. Check the video input cable to make sure it’s firmly connected to your device and to the HDMI or composite connector on your TV.

How do I fix my broadband red light?

To do this:

1. Unplug the router and the modem from the wall and disconnect anything connected to either of them.
2. Wait at least 30 seconds with the equipment this way.
3. Plug your modem back in and wait another 60 seconds, if not longer.
4. Plugin your router and wait at least 2 minutes.
5. Test to see if the problem went away.

How do I fix the red light on my modem?

How to Fix a Red Light on a Modem

1. Restart your router.
2. Check your connections.
3. Try a different cable or phone outlet.
4. Try a different cable or phone cord.
5. Check your internet credentials.
6. Contact the manufacturer of your modem.
7. Contact your ISP.

Why is my broadband light red?

If the broadband light is solid red on your modem, it means your modem can not detect a DSL signal. Restart your modem. The most basic solution here is also to restart your modem, which will reset your connection. Unplug the DSL modem power cord and turn off the power.

How do I get a live person at AT?

Like cable providers, wireless networks will typically want you to have your account or device information ready before being connected to a live representative. AT: Call 1-800-331-0500, press 0, and wait to be connected. Boost: Call 1-888-266-7848. Keep pressing #, press the number for your question topic, and wait.

How do I fix my U-verse no signal?

Many receiver problems can be fixed by restarting your receiver. To do this, press and hold the Power button for 10 seconds. This takes 5-8 minutes and will impact any DVR recordings in progress. If you have multiple receivers, reboot your wireless gateway by unplugging it from its power source.

What does red light on router mean?

If you find a internet light red on router, it indicates that there is no signal or connection. In some situations, it might mean that one or more of the data packets might have been dropped. And a solid red internet light means that there is no network connection.

What does a red light on modem mean?

If the power light is red, the modem is self-testing its hardware. If the light stays red for a minute or longer, the modem has a problem. If the power light is amber or flashes between amber and green, the modem is self-testing its software. If the light stays amber for a minute or longer, the modem has a problem.

What does a red light on my router mean?

If you find a internet light red on router, it indicates that there is no signal or connection. In some situations, it might mean that one or more of the data packets might have been dropped. A blinking/flashing red internet light shows a weak network with several dropped packets.

What do I do if my broadband light is red?

If your broadband light is blinking red, this is a very simple step that you can take. All you need to do is press the power button on your modem or router to turn it off. Allow it to sit off for a few seconds and then use the same button to turn it back on again.