What will the retail experience look like in 2025?
In 2025, more retailers will tap into local communities, developing hyper-personalisation and hyper-localisation to attract consumers with suitable offers. The trend towards hyper-personalisation could see more retailers deliver a “white glove” service in a digital way to meet rising customer expectations.
What is the future of grocery retail in 2030?
Retail in 2030 is likely to be more about ‘experience’, browsing, and curating products – creating a Theatre experience for shoppers, as retail rentals will probably be too prohibitive for retailers to keep inventory in-store, and consumers will be too used to getting products delivered at home.
What is the future of grocery retail?
Grocery is an enormous retail segment, with $658.1 billion in annual sales projected in 2021, the second-largest retail trade segment. Yet, its growth as a sector has been relatively flat since about 2016 — an average annualized growth of 0.5 percent over the period from 2016 to 2020.
What is the future of Omnichannel?
In the future, more retailers would opt for omnichannel retail, but it will have to be a holistic approach including the age-old and proven fundamentals of retail including location, quality of products, brand positioning, customer support and interactions, personalization, overall shopping experience leading to …
Is Omni Channel dead?
No, omnichannel is not dead. However, the term as it applies to blending channels and ensuring consumers can get anything online and in-store from the nearest pickup center is dead. Omnichannel is about blending experiences, giving customers what they want.
Why is omnichannel important?
Omnichannel retail empowers brands to reach consumers at every touchpoint of the buying experience — online and off — to provide a relevant consumer experience across all channels. Shoppers that buy both online and in-store have a 30% higher lifetime value than those only using one channel.
