Can I return something on eBay if it says no returns?
Even if you specify “no returns accepted,” under the eBay Money Back Guarantee, the buyer can still return an item if it doesn’t match the listing description.
Can eBay sellers deny returns?
You can only decline a return if the buyer is returning the item because they changed their mind, and your return policy stated you don’t accept returns. You have the option of entering your reason for declining the request, but it will not be visible to the buyer. Select Decline return.
How does eBay know when an item is returned?
Tracking your return package: If the seller is paying for return shipping and the return is being handled through the standard returns process on eBay, you’ll automatically receive tracking information.
What happens if eBay seller doesn’t accept return?
You can return it even if the seller’s returns policy says they don’t accept returns. Once you start a return, the seller has 3 business days to resolve your issue. If your problem isn’t solved at the end of those 3 days, you can ask us to step in and help.
Who pays shipping on eBay returns?
seller
Who pays for return shipping? The seller pays for return shipping if they offer a free returns policy or if the item was damaged, faulty, or doesn’t match the listing description.
What does this mean no returns but backed by eBay money back guarantee?
eBay Money Back Guarantee covers most transactions on eBay. It means buyers can get their money back if an item didn’t arrive, is faulty or damaged, or doesn’t match the listing.
Can a seller refuse a return?
For a full refund, sure. But sellers can not refuse to authorize a return because the item had been used. Depending on the reason for the return request, they must refund at least 50%. For some return reasons such as defective items you can’t withhold a restocking fee (you could try but would likely lose an A-Z).
Do I have to pay for return shipping eBay?
You pay for return shipping if you’re returning the item because you changed your mind, and the seller’s return policy states that buyers are responsible for return shipping. Learn more about what to do if: The seller is paying for return shipping.
What happens if seller doesn’t accept return?
You’ll get your refund. Sellers that refuse to accept returns wind up losing the item and the money.
What happens if seller does not accept returns?
Sellers are not required to accept returns. However, sellers cannot refuse REFUNDS. If the seller (even one with a No Returns policy) demands a return, he does not have to refund until the disputed item is returned, although he may be required to pay for that return.
Who is responsible for return shipping?
Generally, you will be expected to pay return shipping. Even if the item is new and unopened, buyers have learned that if they claim the item is defective, the seller will have to pay return shipping and can’t withhold a restocking fee.
Do I have to pay for return shipping?
if the return was due to the customer claiming the item was defective, then yes, you are responsible for return shipping costs. or, just refunding the money if you don’t want the item returned.
Who pays postage for eBay returns?
Who pays for return postage? The seller pays for return postage if the item was damaged, faulty, or doesn’t match the listing description, or if they offer a free returns policy.
Who pays for shipping eBay return?
Who pays for eBay returns?
If we determine that the seller did not meet their return requirements: The buyer will receive a refund for the full cost of the item and original shipping, and. The seller will be required to reimburse eBay for the amount of the refund, and. The buyer may not be required to return the item.
What happens if a seller refuses to refund?
If someone refuses to give a refund, but you feel you’re entitled to one, you can open a dispute if you didn’t receive your item yet or you received something that doesn’t match the seller’s description. (You may open a dispute within 180 days of payment.
How long do refunds from eBay take?
Once the item is delivered to the seller, your refund should be processed within 2 business days. Your refund will be sent to your original payment method and funds are usually available within 3-5 business days. You can check on your refund in your Purchase history – opens in new window or tab.
What happens if seller doesn’t accept returns?
In general, whoever pays for return shipping is responsible for ensuring the item arrives at its destination. If you paid for the return shipping, you’ll need to work with the shipping carrier to try and find the item. If the buyer paid, they’ll need to contact the carrier instead.
Can you return an item on eBay if you no longer want it?
If you no longer want an item, most sellers offer returns. Check the listing to see the seller’s full return policy, including how long you have to request a return and any other conditions. You can check the listing by selecting the item in your Purchase history .
What happens if you change your mind about an item on eBay?
Most sellers accept returns if you’ve changed your mind about an item – check the listing for full details of their return policy. If there’s something wrong with your item, you’re entitled to return it, regardless of the seller’s return policy.
How long does it take to get postage back on eBay?
We’ve temporarily extended our returns timelines and adjusted our eBay Money Back Guarantee policy to help you if you need to return an item during COVID-19. You’ll now have 21 business days from when a return is accepted or a postage label is provided to you to send your item back.
Where can I find the item I bought on eBay?
To find the item you bought, look under “My eBay” and “Purchase History.” You should be able to find the order, which will have a link to the original item. See if the shop takes returns. Check to make sure the shop takes returns at all. Sellers on eBay have the option of not offering returns, so it’s possible you may be out of luck.
Can you send an item back to the seller on eBay?
There are several ways you can send an item back to the seller. Who pays the cost of return shipping depends on the seller’s return policy and the reason for the return. We’ve temporarily extended our returns timelines and adjusted our eBay Money Back Guarantee policy to help you if you need to return an item during COVID-19.
What happens if I buy something on eBay and dont want it?
If the item is faulty, damaged, or doesn’t match the description, you’re covered by the eBay Money Back Guarantee, and the seller has to accept your return. If you no longer want an item, check the seller’s return policy in the listing to see if they offer returns, how long you have to request a return and any other conditions.
How to return item you bought as a guest on eBay?
Here’s how to start a return for an item you bought as a guest: 1 Select View order details in your order confirmation email. 2 Select Return item. 3 Select your reason for the return and select Next. 4 You can add a message to the seller and also upload up to 10 photos showing the item’s condition. 5 Select Confirm return.
How long does it take to return an item on eBay?
We’ve temporarily extended our returns timelines and adjusted our eBay Money Back Guarantee policy to help you if you need to return an item during COVID-19. You’ll now have 21 business days from when a return is accepted or a shipping label is provided to you to send your item back.
